Privacy Policy
Updated April 28, 2011
The Privacy Policy discloses and states the privacy policies for Crowd Seats website (www.CrowdSeats.com). Crowd Seats is a New Jersey company doing business as Cener Social Media, LLC and is the publisher and owner of this site. Crowd Seats is committed to protecting your privacy, so please read the following to learn about what information we collect from you ("you" or "user") and how we use this information. Should you have any questions, please contact us by email or US mail.
PLEASE READ THIS ENTIRE PRIVACY POLICY. BY USING OR ACCESSING OUR WEBSITE, YOU HEREBY AGREE AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO ANY AND ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND / OR OUR WEBSITE TERMS OF USE AND TERMS OF SERVICE. SHOULD YOU NOT AGREE TO ANY OF THESE TERMS, PLEASE EXIT THIS SITE AND DO NOT ACCESS ANY PART OR USE ANY OF THE WEBSITE.
1 Your Choices for Collection and Use of your Information
It is your right not to provide any information but you may not be able to engage in certain activities on the Website such as purchase products, services, or vouchers.
One of the requirements when you purchase products, services and / or vouchers is our ability to send you Administrative and Promotional emails. We will use your information to send you information about your account, account activity, purchases, credits and updates about our products, promotional offers and possible changes to our Terms and Conditions. It is impossible to opt-out of these administrative emails. Administrative emails are defined as a user's activity on our Website and will include emails regarding user's account(s), history, credit and / or debits, vouchers if any, purchases of products and services and requests or inquiries. You do have a choice however, with respect to our Administrative emails, containing promotional advertisements for our products and services, sales and other offers, and / or the products and services offered for sale by our advertisers and / or affiliates. Should you decide to not receive any promotional emails, you may opt out at any time after registering, by writing to us via US mail or emailing us at Contact Us, or by clicking on the 'unsubscribe' button at the bottom of our emails. If you do contact us, please include your name, address, telephone number and email address and which promotional emails you do not wish to receive.
2 The Release of Personally Identifiable Information
We will not rent, sell, share, or trade your Personally Identifiable information (PI) with other parties excepted as noted below.
We may share your information with Crowd Seats merchants or other entities on occasion, we may provide you offers or deals from certain merchants ('Crowd Seats Merchants') who, as part of an offer or deal, may request certain information about Crowd Seats customers who purchased the offer or deal or voucher in order to aid in redemption. In certain cases, we may share some of your Identifiable Information with these merchants. When we share this information, it may allow merchant to advertise and market directly to you if they choose to do so. We will however, only share this Personally Identifiable Information with a merchant if you engage in a particular Identification Activity when and only if the merchant is directly involved in that particular Identification Activity, such as you bought a Voucher for that merchant's offer or deal. The merchant may need to know the Voucher number in order to redeem the Voucher and the Voucher Number is associated with your name. We specifically disclaim any and all responsibility and /or liability for any of the actions taken or made on behalf any and all such merchants.
Your information could be acquired in a Business Sale or Transfer of Assets. Our business could be acquired, sold in part or total with another company or organization. In this event, the other company could acquire our information which would include the Personally Identifiable Information. The Personally Identifiable information would still be subject to our Privacy Policy.
We may engage and share your information with authorized Third Party service providers. Very often, we offer and provide services and products through third party companies and organizations. These Third Party service providers perform functions for us such as distributing promotional, marketing and administrative mail and emails. Therefore, we might share your Personally Identifiable information with these Third Parties in order to deliver packages, host our website, provide website backup, provide customer service, send mail or email, fulfill orders, remove duplicate information on lists, analyze information, administer contests, provide marketing, troubleshoot, search results and links and process credit /debit card or other means of payments. We have business relationship with individuals, companies and other service providers with whom we may collect or share your information in order to accomplish our administrative tasks. An example is when you want to purchase voucher for a service or product, we release your payment information such as a credit / debit to the card issuing bank to confirm payment for the voucher and when and if applicable, we will need to inform the delivery company where exactly to deliver the product, service or voucher. Additionally, we may need to inform our bank where to send payment. We do inform our merchants and Third Party Providers to post their own privacy policies. The use of your Personally Identifiable information by others is governed by their privacy policies and is completely beyond our control.
We may remarket your information. Remarketing is a way for us to stay in touch with you which is based upon your past history with us. We often hire Third Party vendors to help us perform many different types of marketing services. Therefore, third party vendors such as Google or others, may show our ads on their sites. These Third Party vendors such as Google, use cookies or other electronic means to serve up ads predicated upon a user's prior visits to our website. You may opt out of Google's use of cookies or other electronic means by visiting the Google advertising opt-out page at http://www.google.com/privacy_ads.html. Please know that this information is used specifically for remarketing and is not be used by them for other purposes.
We may be required to share information for our Protection and the Protection of Others. We maintain and reserve the right to disclose any personally identifiable information as required by law and when and if we believe that disclosure is necessary or required to protect our rights or the rights of others, and / or to comply with any lawful judicial proceedings, a court order or any legal process served on us or our Website or to enforce or maintain our Privacy Policy, our Website or our Terms of Use, Terms of Service or other Agreements or simply to protect the rights, property or safety of our personal property including our Website, our users or others.
3 Changes to Privacy Policy
We may change our privacy policy from time to time and we will post these changes to this privacy statement, the home page, and other places we deem necessary and appropriate to make you are aware of what information we collect, how we use it, and under what situations or circumstances, if any, we disclose it.
We maintain and reserve the right to modify this privacy statement from time to time and at any time, so please review them frequently. Should we make any material changes to this policy, we will post it here, notify you by your email of record, or by a notice on our home page.
4 Third Party Website Privacy Policy
Our Privacy Policy only states what we collect from you on our site and how we use and disclose it. Other website have their own privacy policies, use and disclosure practices data collection techniques that may be accessible through our site. Should you link to any of these sites, we advise you to review that site's privacy policy because we are not at all responsible for the policies or practices of third parties.
5 Types of Information Collected and Use of Collected Information
We collect two (2) types of information about our Website Users - Personal and Non Personal Identifiable information
Non-Personally Identifiable information
Non Personal Identifiable information is information which does not identify a specific user, in other words, we do not know anyone by name. This type of information could possibly include Uniform Resource Locators ('URLs') of the website you visited before and after visiting our Website, the type of browser you are using and maybe your Internet Protocol ('IP') address. We and / or our authorized Third Party service providers and advertisers, may routinely collect this information when you visit our Website through the use of Cookies, Pixel tags, Web beacons or other electronic means, as described herein.
We also use Non Personal Identifiable information to analyze trends, gather demographics, troubleshoot, administer the website, analyze trends, comply and cooperate with applicable law and law enforcement activities. We may also share this information with authorized third party service providers and advertisers to measure the overall effectiveness of our online marketing, advertising, content, programming and other efforts.
Personal Identifiable Information Personal Identifiable information is information that identifies a specific user such as when you create an account, order a service or product (such as a voucher) from us or one of our partners, submitting and / or posting content, data or images in a discussion forum, entering a contest or game of chance sponsored by us or our trading partners, posting a review, comment or video, filling out a survey, submitting an affiliate agreement, sending feedback, requesting information about our services, applying for employment, signing up for special offers from third parties through the site or other activities that identify you. We may ask you to provide certain information about yourself that could identify you. It is your option if you wish to engage in anything that will identify you. If you decide to engage in this activity, we may ask you to provide us with specific personal information about yourself that will identify you such as your first / last name, billing or mailing address with a zip code, telephone number, date of birth and email address. When you purchase vouchers for products or services, we may then ask for your credit card type and number, expiration date, authentication codes or related information. Depending on the specific type of activity, we may ask you to provide information that is mandatory and some that is voluntary. Should you decide not to provide the mandatory information for a particular voucher or activity that necessitates it, you will not be permitted to purchase that voucher or engage in that activity.
Buy As A Gift
If you decide to use our Buy as a Gift Feature, we will ask you for your friend's name and email address. We will automatically send your friend this one time notification email inviting them to visit the site or inform them about the gift you purchased for them. Crowd Seats stores this information for the sole purpose of tracking the one-time email, tracking their gift and tracking the success of our referral program. Should you wish to remove this information from our database, simply contact us and we will delete it. However, you may want us to keep this information to verify that your friend received their gift. Contact us at Contact Us for further help or information.
The Personal Identifiable information we collect is used to provide products and services to you, track our efforts, enhance your experience on our sites and the operation of the website, administer contests, keep track of your vouchers especially in the event that you have a question or a problem, improve our marketing and promotional efforts, analyze website use and traffic, improve and enhance our products and services, customize your experience with third parties as defined in Item 3 below. For example, if you email one of our departments, we may use your comments and / or feedback to explain our services to others, and optionally, may post your comments or feedback in our marketing materials or on our website. Your comments may contain such information as your name, so we will obtain consent from you to post your name alongside your comment prior to posting your comment(s) in any public format. Additionally, should you use our website to purchase a product for you or someone else, or send information to another person, we may store that information along with your personal information. We may need your Personal Identifiable information to contact you, resolve disputes, troubleshoot, accomplish administrative tasks, explain and enforce our agreements with you, including our Website Terms of Use and Privacy Policy and other written Terms, to comply with applicable law and to cooperate with law enforcement agencies.
6 The Release of Non Personal Identifiable Information
We may release and / or disclose, or share Non Personal Identifiable information with others entities such as Partners, Affiliates, Marketing Companies, Financial Institutions, Hosting and Backup Companies and Advertisers, etc. For example, we may also share aggregated demographic information (not any Personal Identifiable information) with a hosting company to allow for certain traffic patterns, Third Party advertisers or Third Party advertising companies to help with targeted advertising and other parties as provided below.
We may use Third Party service providers to track, analyze and perform services related to our Non Personal Identifiable usage, volume statistical information and metrics from our users to help in the administering of our website and to consistently and constantly improve its quality, performance and ratings. We may wish to advertise and publish some information for advertising, marketing and promotional purposes or possibly as a general, representative audience for advertisers. Again, this is not Personal Identifiable information but only a general summary of some of the activities of our users and this data is collected either by us or on our behalf and is only owned, used and managed by us.
We may use Third Party advertising companies to serve up ads when you visit Crowd Seats. These advertising companies could use Non Personal Identifiable information regarding your visit(s) to Crowd Seats and other sites in order to facilitate by the use of network tags or beacons, certain relevant ads about other goods and services that quite possibly could be of interest to you. These Third Party advertising companies might possible be in an advertising association which are members of the Network Advertising Initiative ('NAI'). For more information about NAI or a NAI member company, simply click here: http://www.networkadvertising.org/consumer/opt_out.asp and you may opt out of any targeted advertising from any NAI associate.
7 Your Information Security
Personal Identifiable Information should be protected and as such, it is given a high priority and we take numerous steps to protect it. You can gain access to your Personal Identifiable Information through our Website by using your password, which is encrypted, and your email address. We strongly urge and recommend that you do not share your password(s) with anyone and that you store your password(s) in a safe environment.
All sensitive information such as credit / debit card information is encrypted using Secure Socket Layer technology (SSL). We also use various secure servers to store and back up Personal Identifiable Information that only selected personnel and contractors can gain access to. You are aware there isn't any data or information transmission over the internet, web or any wireless network can be guaranteed to be absolutely 100% safe and secure. Therefore, we take all reasonable security measures to protect yours as well as our data, and although we partner with companies which we believe act in the same accord and belief, we cannot absolutely guarantee the safety and security of any information transmitted to, over, or on, the internet and / or website and accordingly, we are not responsible for the actions of any third party(ies) that may receive any such information. We are not responsible for the actions of others.
Miscellaneous Privacy Issues
Minors and Children Minors and children less than 18 years of age may not use this Website. Our Website is not designed to attract or to be of interest to anyone under the age of 18 and we will not knowingly collect any personal information as such. Crowd Seats does not and will not knowingly sell products for purchase by children although we do on occasion, offer some children's services or products for purchase to adults.
Public Areas
We may provide areas on our website where You may publicly post information, text and images about yourself and be able to communicate with others on electronic bulletin boards or blogs where you can read and post review of restaurants, products, services and submit content. This information is generally accessibly to other users and companies and may appear in web searches on other websites enabling this information to be read, collected and used by others. As an example, if you were to write a review of a restaurant and post your email address, you may be subjected to unsolicited email. We do not have any control over who sees and reads your postings and how they reply / respond and what they may do with the information you posted. Caution is advised when posting any personal information. We do not seek nor obtain consent from any of our users to post their name with their reviews.
Facebook Connection
The Crowd Seats site integrates with Facebook Connect to allow interaction with friends and to share information and data on Facebook through Wall and Friends News Feeds. If you are logged into Crowd Seats and Facebook, when you tap on the Facebook logo, your profiles will merge when and if the email addresses match exactly. Should the email addresses not match, we will ask you if you want them to merge and then you must enter your Crowd Seats password to authenticate that they control your account. Should you be signed into Crowd Seats but not signed into Facebook, when you click on the Facebook logo, you will be prompted to enter your Facebook credentials or to "Sign up for Facebook." Should you decide to proceed, you are granting Crowd Seats.com to access your Facebook information and you conversely agreeing to the Facebook Terms of Use when you use Crowd Seats sites. Once you are registered with both sites and connected with both sites, you will automatically be able to post your recent activity back to Facebook. You do have the option to disable the Facebook Connect by signing into "My Profile" and tapping "Facebook Profile." You may also visit Facebook Application settings and disconnect this and other services and change your security settings when you wish.
California Resident
Notice of Privacy Rights California law requires that you are provided with your privacy rights under the California Online Privacy Protection Act (OPPA) and the California Business and Professions Code. As required by the Act, We will provide you with the categories of Personally Identifiable Information that we collect through our site. We are also required at your request, to provide you with the categories of third party persons / entities with whom such information may be shared for direct marketing purposes. We are further required to inform you, at your request, of the categories of Personally Identifiable Information we collect and to whom we share the information and their names and addresses of those third parties and to provide an example of the types of products marketed. You are also allowed to control who you do not want us to share that information with as per OPPA requirements. Should you wish to obtain this information, kindly send a request by email or US mail to the address below. Please include your name, address, telephone number, email address and the Personally Identifiable Information that you do not wish us to share with our affiliates or marketing associates. Your notice should be sent to the attention of our legal department and sub labeled 'California Customer Notice.' Kindly allow 30 days for a response but we will try to act faster. There is no charge - it is free - for controlling the sharing of your Personally Identifiable Information or for requesting this notice.
8 Tracking Data
Cookies
A cookie is a small text file that is sent to and stored on a user's computer for various activities including record keeping purposes. These cookies contain various information about the user to help the experience. To facilitate, customize and enhance your visit with Crowd Seats, we place cookies on your computer. We implement cookies to help save you time while visiting our Website, to help remind us who you are and possibly preferences, and to track and target your interests in order to provide a unique and enhanced experience. Cookies provide us with Non Personal Identifiable Information from you such as what links you clicked on and which pages you visited and in what order, etc. By us receiving this information, we can create a better, quicker, enhanced and more user friendly experience not only for you, but possibly for other users of our site. We may also use Third Party ad companies to display ads on our website and as such and as a part of their service(s), they too may place a cookies on your computer. We do not have any access to or control over these cookies. Our Privacy Policy mere covers the use of cookies on or by our website exclusively and does not nor could not cover the use of cookies by any advertisers or any and all other third parties. FYI - most browsers are setup to automatically accept cookies and you should be able to setup, change and modify your browser's settings and to decline and / or delete cookies. Some parts of our website will not function properly, if at all if you decline or delete our cookies.
Other Tracking Technologies and Devices
There are numerous other industry standard tracking technologies like pixel tags and web beacons that we may use to track your use of our website, ads and / or promotions, and we may also allow our Third Party service providers to use these electronic devices in our stead. Our website may also uses Web beacons and Pixel tags which are small graphic images placed on certain pages or in our emails, which allow us to determine whether you have performed a certain action(s). Should you access these pages, open or tap on an email, certain web beacons and pixel tags will cause a Non-Personally Identifiable notice of that action to be generated. These pixel tags will allow us to improve and measure our performance, visitor traffic, behavior, usage, understanding and links on our site, as well as give us various indicators of our performance and promotions. We may also utilize our affiliates and / or marketing associates web beacons and pixel tags for the same levels of enhancements and understanding.
9 Updating and Correcting Your Information
It is our Policy that you should have the ability to access, change, edit and in some instances delete the Personally Identifiable Information you provided to us. You have the ability to change some of your Personal Identifiable information by signing into your account and accessing your account under the "my account" section of the website or you may send us an email or postal mail to Contact Us or 333 N. Screenland Dr #140 Burbank, CA 91505, respectively. Please indicate your name, address, telephone number, best time to contact you and email address, and what information you would like us to update in your email or letter. We will do our best to accommodate your wishes.
When and if you choose to store your credit card information on our site, it is encrypted and stored on a secure page and you may delete this particular information whenever you wish, by visiting the "my account" section. We also encourage you to keep your Personal Identifiable information current when and if it changes. Some information on your account cannot be deleted or removed if it involves transactions because we must keep track of all past transactions by law. Due to regular and routine backing up of our data and services, it might be impossible for us to completely delete all of your information.
